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International Atlassian Support on demand

We have been Atlassian's fastest growing partner in 2011 and we are one of the few Platinum Solution Partner for Atlassian. We employ about 130 people. 60 of them live and breathe Atlassian daily. I definitely hope, that we can help with your issues about Atlassian products.

Our business model and the way we work

Shouldn't you look into my issue for free first?

Please understand that we do not offer any kind of free services. We don't really like working for free and our people have their hands full with work they do get paid for. A fair partnership is based on a fair pay. We are confident that you will understand the value of our services and our business model once you hire us. And you have the recommendation from Atlassian who work with us a lot.

How much will it cost in total?

Even our smallest service package with 500 Euros for 375 Euros is sufficient for a rough first evaluation of your problem. There are numerous situations where your issue will be fixed within this budget. In some occasions the result will be a evaluation with a layout of a small project to solve your issue.

What do you recommend?

We encourage you to evaluate the business value of your issue. Is it worthwhile to pay for a solution? The benefits you get should be way higher than the costs you expect for our services. If that is the case, please contact us at sales@seibert-media.net. If you need an invoice in advance for your payment, we'll send it to you.

Next steps for proceeding

If you want to process, the following steps guide our way:

  1. You contact us at sales@seibert-media.net with the reference of your Jira issue at Atlassian.
  2. We pass your issue to our tech staff for a rough cross check. There are some rare areas in which we do not offer services or don't feel, that we can help at all.
  3. You get an invoice from us and pay via PayPal or by bank transfer.
  4. We start working and stay in touch with you.
  5. You get a solution or an evaluation of the needed next steps for a solution.
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